Usability Improvement
Motorola
Usability testing guides policy changes and productivity gains
Client: Motorola
Challenge: As part of a technical writing team documentating internal user interface specifications, many disparate documents made it difficult to track changes with each software update.
Services provided: Technical writing | Usability testing
Process: Marita Graube, who later co-founded Pixel Theory, performed low-cost usability testing and information architecture analysis related to new and existing web functionality. She also led an initiative to re-engineer the content management system for internal user interface specifications
Award: Marita earned a Motorola Performance Award for her innovation.